Every business owner knows that negative reviews are inevitable. You might provide the most exceptional service experience or product in the world, but you still won’t make everyone happy. As much as it stings to see harsh words about your business in print, it’s bound to happen at some point. The key is in how you respond to it and learn from it.
from AFPA Fitness Blog https://www.afpafitness.com/blog/how-to-respond-to-negative-online-reviews-about-your-personal-training-health-coaching-business
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